Heisenguard Private Privacy Policy

    At Heisenguard, we believe digital privacy is a fundamental human right. Our service is designed to be a secure, private tunnel where your online activity is completely invisible to us and third parties.

    A. Strict Zero-Logging Commitment

    The core of our service is our commitment to never monitor, record, or store any information that could be used to compromise your privacy or link your activity to your identity.

    We categorically do NOT log the following:

    • Activity Logs: Your browsing history, websites visited, search queries, or the content of your communications.
    • Connection Metadata: Your originating IP address, the IP address of the V2ray server you used, timestamps of connection or disconnection, or session duration.
    • DNS Queries: We use our own private, encrypted DNS servers to ensure your domain requests are not visible to your ISP.
    • Our Technical Guarantee: Our V2ray infrastructure is engineered to prevent the collection of these logs. If requested by a third party, we would have no data to provide.

    B. Minimal Essential Data Collection

    We only collect the absolute minimum data required to manage your account and maintain service quality. This data is non-identifying and cannot be tied back to your online actions.

    Data Collected Purpose Retention
    Email Address For account management, password reset, and billing notifications. Until account cancellation.
    Payment Information Processed securely by third-party payment gateways. We only log transaction identifiers for validation. As required by financial regulations; never credit card details.
    Bandwidth Used To manage service limits (if applicable) and prevent abuse of unlimited plans. Aggregated and anonymized; purged periodically.

    C. Data Security and Encryption

    Your data is secured using the V2ray protocol with industry-standard strong encryption (e.g., AES-256). All servers utilize full-disk encryption to ensure that even physical access does not expose data.

    Heisenguard reserves the right to amend or add new provisions to this Private Privacy Policy whenever necessary. Should any changes occur, Heisenguard will notify all users via the website’s homepage and our official social media channels to ensure complete transparency regarding how your privacy is protected.